Managed IT Services

NetGain Networks managed service programs place your company’s information technology infrastructure under the management of experienced specialists to ensure high levels of availability for all mission-critical systems. A complete managed services portfolio is available to help mange your IT so you can manage the rest of your business.


Business owners and managers want reliable and cost-effective information systems without the difficulty associated in maintaining and upgrading their IT infrastructure. Without dedicated personal to manage your information technology infrastructure, excessive time and resources are spent managing the IT environment. This can impact an organization’s ability to focus on core business areas and strategic priorities.


NetGain Networks Provides Network Management, monitoring, and backup solutions designed to enhance business operations by resolving the inefficiencies and complexity of managing your own IT. Our Managed Services portfolio allows organizations to transfer the burden of internally managing their IT, and offers a reliable, cost-effective solutions custom tailored to meet your organization’s unique needs. Each solution places a special emphasis on technical expertise, proven methodologies, and utilizes industry-leading technologies. Key offerings include:

Net Assist

Net Assist Program Gives Your IT Department a Boost.

Net Care

Proactive Network Help Desk Support.

Net Manage

Total IT Support & management for a Fixed Monthly Price!



Net Assist Net Care Net Manage
Server Monitoring Server Monitoring Server Monitoring
Security Monitoring Security Monitoring Security Monitoring
Backup Monitoring Backup Monitoring Backup Monitoring
Network Monitoring Network Monitoring Network Monitoring
Desktop Monitoring Desktop Monitoring Desktop Monitoring
Printer Monitoring Printer Monitoring Printer Monitoring
Application Monitoring Server Security Updates Application Monitoring
Application Compliance Firmware Updates Server Security Updates
Net Assist Application Support Workstation Security Update Firmware Updates
Online Portal Access Proactive Server Maintenance Workstation Security Update
Event Notification Proactive Security Maintenance Proactive Server Maintenance
On-Demand Reporting Proactive Network Maintenance Proactive Security Maintenance
Help Desk Support Proactive Network Maintenance
Consulting Services Proactive Backup Maintenance
On-line Portal Access Proactive Workstation Maintenance
Event Notification Server or Desktop Imaging
On-Demand Reporting Unlimited Remote Support
Unlimited Onsite Support
Help Desk Support
Consulting Services
On-line Portal Access
Event Notification
On-Demand Reporting

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Remote Access Solutions

To remain competitive in today’s business environment, organizations must enable collaboration and access to information by allowing customers, suppliers, partners and remote employees to have immediate and secure access to network resources. Access to information technology resources from outside the office is now feasible though advancements in broadband technologies. Immediate benefits can be realized by allowing employees and strategic partners to have instant and secure access to network resources.


NetGain Networks remote access VPN solutions provide secure, customizable access to corporate networks and applications by establishing an encrypted tunnel to your network whenever and wherever it’s needed. Allowing key personal or business partners to access office PC’s, servers, or other network resources securely from a remote location. Our remote access solutions use state of the art VPN technologies, and eliminate the need for subscription base remote access services.

Features and Benefits:

Small and medium sized businesses can now offer flexible and secure remote access VPN services to their employees or key partners without compromising their network security. All our remote access solutions use state of the art encryption and industry best practices to ensure your network and data are safe.

  • Stay Connected from anywhere and use your PC remotely.
  • Access your files, programs, email, and network resources.
  • Work on your office PC from home or remote location – in real time.
  • Enhance productivity by extending your network – with your documents, emails and applications always at your fingertips you can get more done.
  • Collaborate with strategic business partners
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